You’ve probably read all the
articles that tell you employees want more money, more praise, and more
opportunity. And these things are true but there are other things they wish
they had too. These are things they probably haven’t told you and maybe haven’t
even figured them out themselves.
Natural Light
Office buildings can be dingy, and most businesses operate
solely under artificial lighting. During the late fall and early winter,
employees hardly see the light of day. While depriving people of natural light
may be a great idea in Vegas because it keeps people from knowing how much time
has passed, it’s not a good idea for employees. Boredom and dissatisfaction
will cause a lack of motivation and productivity will plummet. Providing
natural lighting will not only make your employees happier but it may just save
on your electric bill as well.
Professional Development
It’s likely your employees have talked about this to you.
But maybe you don’t have the time or the budget to help them. However, if you
don’t give them access to professional development or room to grow within your
business, they’ll likely leave for somewhere that will. But how can you meet
their needs on a limited budget or in a business where there’s not a lot of
room for upward mobility?
Make sure they know you’re a member of the chamber, and as a
member, they are welcome to attend chamber networking and professional
development events. While you may be concerned that networking means they might
leave, if you don’t provide these things for them you know they will.
A Comfortable Workspace and Desk
This desire covers a lot of areas, but employees don’t want
to be too cold or too hot. They want to be comfortable in their surroundings
like having a chair that doesn’t make their back hurt. They also want to be
comfortable from a job safety perspective. They don’t want to worry about
injury or personal safety either. Make sure these basic needs are met.
Fairness
Morale will only be as good as your tolerance of the biggest
problem in the office. Fairness is a pie-in-the-sky concept because there will
always be some form of inequality, but you absolutely cannot allow some
employees to get away with bad behavior. This brings everyone down. To the best
of your ability, ensure all employees are held to the same standards.
Downtime They Can Use
Hundreds of thousands of Americans are not using their
vacation time. The number one reason they don’t is that it isn’t worth the
amount of work they must put forward to take the time off or the mound of work
they will return to. This deluge of work can be incapacitating in the
long-term.
It’s essential that employees feel comfortable taking the
time allotted to them. Ensure your managers know that time is to be used. Some
companies have begun requiring its use by disallowing rollover of time. But
that’s not enough. There are still some employees who will lose it instead of
using it.
The other thing you can do is allow your employees some
flexibility. Maybe a work from home day or a flexible start time within a range
of hours. For instance, you could allow employees to select their own official start
time between 7:30 and 10:00. They can finish their day based on start time.
Happy employees provide the best customer service. A
disengaged employee will never win over your customers. So, the right
investment in your employees will always benefit your customers. This list is a
good place to start. But the best thing to do is to find out what means the
most to your team.
Christina R. Green teaches
small businesses, chambers, and
associations how to connect through content. Her articles have appeared in the
Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech,
and Socialfish. She is a regular blogger at Frankjkenny.com and the Event Manager Blog.
She’s a bookish writer on a quest to bring great storytelling to
organizations everywhere.

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